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Terms and Conditions

 

1. Fee Policies & Procedures

1.1 Fees are payable to My Amazing Art Class in advance of the first class, or a deposit has been made with an ongoing payment arrangement.

1.2 Failure to pay fees may result in the loss of the enrollment position.

1.3 If by prior arrangement a student has attended a first art class and have not made the term fee payment it will be due within 7 days. On the 8th day, the unpaid accounts will incur late payment fees of $50.

 

2. Refund Policies & Procedures

2.1 For all courses no refunds will be given within 7 days of commencement date. If you cancel a course more than 7 days before the course commencement date you will be entitled to a refund. Bookings can only be processed for the current course and fees cannot be transferred to future terms unless agreed by My Amazing Class. All cancellations will incur a $40 admin fee per student booking. Credit Card online processing fee is not refundable.

2.2 Where a class is postponed due to circumstances beyond our control there will be no refund offered - The classes will continue at a suitable date depending on the situation of the time. 

2.3 MAKE UP SESSIONS: Due to the nature of the programme, there are No Make-up classes or credits unless under special circumstances agreed by My Amazing Class. But if you advise us at least 7 days in advance of a course class being missed and if a spot is available in one of the other classes on the same week as the missed class for the same session at alternative location, we may be able to offer an optional makeup session. Please arrange this by contacting artclass@myamazing.co.nz. This may not always be possible if all our classes are full, but we do try our best as a goodwill gesture.

2.4 SICKNESS or PERSONAL CIRCUMSTANCES: If you miss one or more sessions during the term due to sickness or holidays, you will still need to pay for the sessions as the space has been held for you. So you will not be entitled to a fee reduction or credit for the missed classes. In some cases of illness or injury where the full Term Course has been missed, we are happy to transfer your enrolment to a future course of your choice upon receiving a Doctors Certificate. 

2.5 For any requests we will respond to your request promptly. Should you not hear from us within 48 hours - please check your spam. If still no response please do give us a call to confirm, as nothing can guarantee 100% email deliverability. For any cancellations, you must receive a written confirmation from us that we have received your request for the cancellation to proceed.


3. Class Uniform Policies & Procedures

3.1. Students can wear what they like to class, we have aprons available for student use. My Amazing Art Class is not responsible for any damage to the student's clothing.


4. Health, Safety, Injury & Medical Conditions Policies & Procedures

  • My Amazing Art Class is not liable for personal injury sustained or any lost, damaged or forgotten personal property, whilst on the premises. My Amazing Art Class will aim to provide a safe learning environment to reduce the risk of injury. It is known that generally, art classes carry very low risks of injury.

  • My Amazing Art Class provides qualified art tutors, who actively promote safe art practice.

  • It is the student's responsibility to notify My Amazing Art Class in the event of illness/injury/medical condition prior to class at artclass@myamazing.co.nz.

  • It is the student's responsibility to notify My Amazing Art Class if the student has any special medical conditions that can affect their health in class at artclass@myamazing.co.nz.

  • A first aid kit is available to any student through their Host. We do not provide anyone with Panadol or equivalent or administer any other medications.

 

5. Safety and Security Policies & Procedures

  • 5.1  While we endeavour to provide a safe environment, Hosts cannot be responsible for students outside their allocated class time or outside the classroom.

 

6. Class Policies

6.1 Students must be punctual to classes to ensure they receive all the pre-drawing instructions from the tutor.

6.2 Regular class attendance is vital for students to develop 

6.3 Class sizes: A minimum of 16 students is required to run a class.

6.4 My Amazing Art Class maintains the right to dismiss any student who acts inappropriately in the classroom: creates a Health & Safety risk for self or others in the classroom, damages property, or causes repeat disruptions to any class. Any dismissal and resulting booking cancellation will not be eligible for any refunds nor credit for this booking. 

 

7. Photography in the Classroom

7.1. Photography of students in class is permitted only to My Amazing Art Class. Some photographs get published on the My Amazing Art Class website or Social Media pages. Photographs may also be used for other marketing purposes.

7.2 All individuals participating in My Amazing Art Class and other activities, give the rights to My Amazing Art Class to use the photographs for media updates and other marketing purposes.

7.3 Photography in the Classroom is permitted only to the My Amazing Art Class. Photography of Teaching Materials and Method are prohibited as all Copyrights for those belong to My Amazing Art Class. 


8. Complaints

8.1. Formal complaints should be made in writing to the Head Office of My Amazing Art Class. The appointed person from the Head Office will contact the correspondent to verbally discuss the issue(s) and will also write a letter of reply making every effort to find a resolution. Email to artclass@myamazing.co.nz

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9. Student Conduct

9.1. All students enrolled in any course at My Amazing Art Class are expected to conduct themselves in a professional manner. Any student deemed to not be adhering to the code of conduct may result in the course participant being asked to leave the premises with the possibility of waiving their rights to continue the course.

We ask students to:

  • Be considerate of others at the course, which includes Tutors, students and others at the venue where the course is being held.

  • To follow teaching instructions from teaching Tutor

  • Not to engage in behaviour that might be deemed intimidating, confrontational, or harassing of other course participants and staff, including sexual or verbal harassment or physical violence.

  • Not be in possession of, or use, illegal drugs or substances at the course premises

 

10. Disclaimer

My Amazing Art Class will make every effort to ensure that all courses proceed as advertised. However, all courses are subject to minimum enrolment numbers and we reserve the right to cancel any course where minimum numbers are not reached. We also reserve the right to make minor modifications to any course content as we see necessary, without prior warning and without compromising the overall quality of the course content, structure and delivery.

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